Quality Assurance Analyst

Location: Birmingham, Alabama
Opening ID: 25793
Job Family: Information Services
Date Posted: Apr 14, 2022

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Job Description

Why Join Altec?

If you're considering a career with Altec, Inc., there's never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That's why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that's why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

At Altec, advanced technology efforts are aimed, without exception, at helping customers work "Safer and Smarter." Altec invests more resources than any other manufacturer in the advancement of safety, reliability, uptime and low cost of ownership.

Our Values Sustain Our Vision:

Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services and solutions in all markets we serve. Our values sustain that vision, our goals build upon it and our associates help to achieve it. Altec's values are the cornerstone of our corporate culture and every Altec associate is considered an integral part of Team Altec.
Our Values: Customer First, Enjoyment of Work, Family, Financial Stability, Integrity, People Are Our Greatest Strength, Quality, Spiritual Development, Teamwork.

Responsibilities

PURPOSE OF POSITION:

Responsible for the execution of software testing on existing and new applications to ensure the functionality meets defined requirements. Qualified candidates will document bugs, troubleshoot issues, and collaborate with development and business analyst throughout the software development cycle. Resolves moderate to complex issues through system support for the business unit for which they serve.

MAJOR RESPONSIBILITIES:

  • Execute test cases to assess functionality, reliability, performance, and quality of the software product
  • Analyze requirements documentation to create detailed and comprehensive test cases and plans
  • Work as part of an Agile team, with cross-functional team consideration, to ensure quality throughout the software development lifecycle
  • Collaborate with team to resolve moderate to complex user support issues
  • Prepare and maintain training and system documentation of new products
  • Assist with creation of release notes and training plans
  • Participate in continuous improvement events
  • Remain highly adaptable - due to the turbulent nature of priorities in supporting customers, this role requires high adaptability to changing demands, deadlines, and priorities

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • High School Diploma or GED required
  • Bachelor’s degree in MIS or related discipline strongly preferred, but consideration may be given to an exceptional candidate with two years relevant work experience.

OTHER POSITION SPECIFICATIONS:

  • Good analytical, verbal and written skills required
  • Maintain company confidentiality
  • Provide user support for Altec associates via phone, email and in person
  • Willingness to work outside standard business hours to resolves issues or complete special projects
  • All other duties as assigned.
  • Must be willing to travel as needed to perform job duties up to 25%

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
Medical, Dental and Prescription Drug Program
Retirement 401(k) Program
Vacation and Holidays
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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