GRC Admin Support

Location: Milton, Ontario
Opening ID: 25246
Job Family: Administrative Support
Date Posted: Nov 18, 2021

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Job Description

Why Join Altec?

Altec is proud to have a long history and commitment to Canada. The reason for our sustained commitment and success is that we listen and create solutions for the challenges our customers face through our dedicated Sales, Service, Parts, and Rental teams in Canada.

Altec is a manufacturing company, Made in America. Altec associates are empowered to build products that make a difference to our customers, communities, and industry. We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services can be found across Canada and the U.S. and in over 100 countries around the world. 

Competitive pay which rewards performance and a comprehensive benefits package.

Responsibilities

PURPOSE OF POSITION:
• Provides administrative and clerical support to the assigned divisions/departments

MAJOR RESPONSIBILITIES:

  • Provides various administrative and/or clerical support duties such as filing, typing memos and letters, data entry, mailings, answering and directing calls, etc.
  • Generates, updates and maintains various reports, databases and templates to ensure that information is timely and accurate.Generates, updates and maintains various reports, databases and templates 
  • Provides assistance to internal and external customers as needed.
  • Coordinate shipping of completed new vehicles or demonstrators.
  • Complete invoices and other necessary paperwork related to the sale of new equipment.
  • Facilitate the purchase,  sale , and titling of motor vehicles
  • Understand, communicate, and administer federal, state, and local tax laws.
  • Develop knowledge of Altec affiliated companies in order to effectively direct inquiries or facilitate intercompany transactions.
  • Answer incoming calls from customers, both internal and external.
  • Coordinate meetings and visits by internal associates or customers.
  • Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.
  • Administer or support Altec dealer licenses. This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.
  • Monitor past due invoices and work with customers and Altec associates to ensure they are paid in a timely manner.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • High School Diploma or GED required with three years administrative experience required
  • Current valid Driver’s License
  • PC skills using spreadsheets, word processing and other office management applications required
  • Excellent written and verbal communication skills
  • Must be able to work with team members and work with minimal supervision
  • Must be able to analyze problems & develop solutions.
  • Experience with Oracle Applications and/or accounting is a plus

OTHER POSITION SPECIFICATIONS:
• Demonstrated record of responsibility
• Extremely detail oriented
• Customer Service Oriented
• Motivated, goal oriented and persistent
• Maintain Company confidentiality
• Must handle stress and deadlines well
• Participate in Continuous Improvement Initiatives
• Travel 0-25%

Responsibility for Safety:
• Safety In everything we do

Responsibility to Prevent Errors:
• Ensures appropriate reviews have been performed as needed for high quality 

Mental Alertness:
• Continuous attention to all job functions ensuring quality products

Communication with Others:
• Requires outside and inside contacts to carry out company policy and programs;  Improper handling will have considerable effect on operational results;  Must often deal with matters requiring explanation, persuasion and obtaining of approvals

EEO Statement

Altec Industries Ltd is an equal opportunity employer. Altec welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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