Business Manager Customer Training Products

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Location: Birmingham, Alabama
Opening ID: 24710
Job Family: Manager
Date Posted: Jan 13, 2022


Job Description

Why Join Altec?

Altec Sentry at Corporate is looking for a Business Manager to take ownership of the portfolio and distribution of Altec Safety Training content, including business growth and expansion to outside vendors and third parties. This dynamic, newly created position is the next step for a candidate who wants to manage all aspects of this business segment and lead a team of talented training professionals.

Keeping crews safe on the job is important to us. For nearly 20 years, Altec Sentry® has helped employers train and certify Altec equipment operators on safe and proper operation. We are committed to safety and believe that industry-leading equipment deserves industry-leading training. Altec’s primary products include Aerials, Digger Derricks, Cranes, and Specialty Equipment. 

Education, Experience, and Skills

  • Bachelor’s Degree required; Marketing, Business, or Engineering Degree preferred
  • Advanced degree highly desired
  • Ten years' experience in a management role required: business development, training, or customer product sales preferred  
  • Minimum eight years as a direct manager of employees experience required
  • Utility Safety professional certification desired
  • PMP (Project Management Professional) certification preferred 
  • Microsoft Office Suite and other office management applications required 
  • Travel 25% 
  • Excellent written and verbal communication skills
  • Must be able to work with team members and work with minimal supervision


  • Manage business opportunities for the delivery of Altec developed safety training
  • Lead digital transformation of customer safety training Portal
  • Lead and develop Altec Sentry team members
  • Provide timely documentation of clear project scope (i.e. detailed assumptions, requirements, objectives/targets, validation needs, resource estimates, costs, and timing) especially in cases where elements are not well known
  • Create and maintain complex timelines and milestone tracking; applies risk management principles to identify and mitigate potential project risks
  • Develop pricing strategies, balancing firm objectives and customer satisfaction
  • Provide information to sales, manufacturing, and other marketing teams to assist in the promotion of the organization's online operator and safety training products and/or services.
  • Lead project trade-off discussions and drives decisions to help keep project teams moving forward
  • Identify training business opportunities from customers, industry standards and best practices
  • Promote business through presentations at customer or third-party meetings
  • Manage business programs in order to support offering on-site customer and internal training
  • Responsible for ensuring consistency with Company and Group Strategy by setting goals to drive profitability and growth
  • Drive implementation of improvements to the training product development and project management processes
  • Willingness to work outside of standard business hours to resolve issues or complete special projects as needed
  • All other duties as assigned

Altec is a manufacturing company, Made in AmericaAltec associates are empowered to build products that make a difference to our customers, communities, and industry. We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do.

We are there from the engineered design, through manufacturing and final assembly, technical sales support and solution-driven direct sales, with forward-thinking marketing and R&D. Our dedicated customer service delivers on Altec’s commitment to be there for the life of the equipment with troubleshooting and repair, parts, and product support.

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.