Technical Sales Associate

Location: Daleville, Virginia
Opening ID: 24406
Job Family: Inside Sales
Date Posted: Aug 4, 2021

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Job Description

Why Join Altec?

If you're considering a career with Altec, Inc., there's never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That's why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that's why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

At Altec, advanced technology efforts are aimed, without exception, at helping customers work "Safer and Smarter." Altec invests more resources than any other manufacturer in the advancement of safety, reliability, uptime and low cost of ownership.

Our Values Sustain Our Vision:

Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services and solutions in all markets we serve. Our values sustain that vision, our goals build upon it and our associates help to achieve it. Altec's values are the cornerstone of our corporate culture and every Altec associate is considered an integral part of Team Altec.
Our Values: Customer First, Enjoyment of Work, Family, Financial Stability, Integrity, People Are Our Greatest Strength, Quality, Spiritual Development, Teamwork.

Responsibilities

Be an advocate for the customer and serve as the liaison among the direct sales force, customers, and our factories.  "Own" an order from concept to delivery; manage the process from quoting, through ordering and invoicing, customer visits, and on to successful completion.

This position requires engagement:  in the technical aspects of an industry-leading product line, in the commercial detail of order award and execution, in the challenge of meeting business requirements, and in the interpersonal and communication strength that facilitates every step.  Associates handle multiple orders or projects at the same time, working within an innovative, positive, and team-oriented environment.

Basic Qualifications

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

  • Four-year degree required; Engineering or technical preferred
  • The successful candidate is strong in problem-solving, with analytical and math skills
  • Available for overnight travel more than 15% of the time required
  • Associate must be proficient with computers, especially with Microsoft software

Major Responsibilities

  • Develop and maintain knowledge of Altec products, customers, administrative and production processes.
  • Serve customers by providing quotes, pricing, change orders, shipping and delivery information, credit terms, while also facilitating warranty issues and hosting factory tours and inspections.
  • Interact with customers in ways that add value to the experience.  Associates must occasionally entertain customer visits and ensure every customer has a positive experience. 
  • Work with engineering and production to communicate customer needs and propose solutions Collaboration is key to reviewing orders, developing post-award documents, drawings, and coordinating post-build meetings.
  • Participate in events to continuously improve our company and our associates.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
Medical, Dental and Prescription Drug Program
Retirement 401(k) Program
Vacation and Holidays
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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