Why Join Altec?
The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada, honoring Altec’s commitment to be there for the life of the equipment.
We are looking for a customer-oriented service representative. The CSR in this role will provide product and services with accuracy and efficiency. The best CSRs are genuinely excited to help others, with patient and empathetic communication. Problem-solving comes naturally to our specialists who are confident at troubleshooting and investigate if they don’t have enough information to resolve requests. Our target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction, achieved best with teamwork.
Education, Experience, and Skills
Key Responsibilities of the Position
In addition to parts and inventory, the incumbent may become involved with administrative and estimating work.
Inventory Service Support
Parts Service Support
In addition, experience in an Administrative Support role is preferred with strong computer skills, especially in Microsoft Word and Microsoft Excel, strong attention to detail, able to multitask and handle multiple transactions, able to work in a fast-paced environment.
U.S. Military Veterans and Spouses are Encouraged to Apply as many MOS codes relate to equipment
Altec is a manufacturing company, Made in America. Altec associates are empowered to build products that make a difference to our customers, communities, and industry. We are building on 90+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do as is support of the Altec Company Values.
Value-Driven: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork
See More at jobs.altec.com
Competitive pay which rewards performance
Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.