Sales Support - Tools and Accessories

Location: Birmingham, Alabama
Opening ID: 23911
Job Family: Inside Sales
Date Posted: Jun 7, 2021

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Job Description

Responsibilities

Altec is currently looking for a Sales Support Representative for Altec Supply in Birmingham, AL or St. Joseph, MO (preferred). This position is responsible for assisting Altec Supply Account Managers with price quotes, order entry, and technical product support. Altec Supply provides aftermarket parts, accessories and service needs for our customer's equipment.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries throughout the world.

 

Responsibilities


• Prepare price quotes, order entry, and technical support for customers and Account Managers
• Maintain account history for each order
• Support outside sales team
• Maintain customer and competitor history files
• Assist in tracking shipments and other customer inquiries such as back orders or billing discrepancies
• Work directly with customers to obtain specific billing information, price quotes, and orders while covering for Account Managers
• Work with warehouse personnel to ensure critical orders ship on time
• Handle/answer calls routed from the Call Center
• All other duties as assigned
 

Please apply directly on our website https://jobs.altec.com/

 U.S. Military Veterans and Spouses are Encouraged to Apply See https://altecveteranrecruiting.com

 

Education, Experience, and Skills Required

• High School Diploma or GED required
• Bachelor’s Degree preferred
• Minimum of two years industry specific or Customer Service required
• Above average attention to detail required
• Proven ability to prioritize work and meet tight deadlines required
• Excellent written and verbal communication skills required
• PC skills using spreadsheet, word processing, and other office management applications required
• Two years successful experience in a related sales position preferred

 

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork

Competitive pay which rewards performance

Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

 

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