Technical Sales Representative - Global Rental

Location: Birmingham, Alabama
Opening ID: 23380
Job Family: Inside Sales
Date Posted: Jun 17, 2021

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Job Description

Responsibilities

Global Rental Company is currently looking for a Technical Sales Representative in Birmingham, AL. This position is responsible for the sales and operational processes through advocating for the customer and working as a liaison between our direct sales force, customers and our factories while overseeing the quoting, ordering, & invoicing processes related to each accountable order. Each order is viewed as a project that could last from one week to several months with Technical Sales “owning” an order from concept to delivery. Major responsibilities include the following:

• Serve customers by providing quotes/pricing, entering, tracking and revising orders, contracting for shipping, providing delivery information, establishing credit terms, handling warranty issues and hosting at factory tours and inspections
• Project future revenue and profitability on each order by ensuring sales prices and projected estimates are up-to-date, including labor, material & gross margin
• Interact directly with customers in a professional manner; Regularly entertain customer visits and ensure customers leave knowing that Altec provided a hospitable visit and our relationship was furthered as a result
• Work with engineering and production to communicate customer needs and resolve build issues
• Coordinate with Accounts Receivable to communicate invoice and credit terms; Assist with and resolving collection issues
• Work with Engineering to review orders, develop post-award documents and drawings, and coordinate post-build meetings
• Accurately cost and complete all steps required in quoting each product, making sure that all quotes follow the corporate standards for format and content
• Demonstrate product knowledge in order to identify and understand how product components work
• Efficiently capture & communicate customer requirements
• Process orders per the corporate procedures in a complete and accurate manner while meeting pre-established time parameters
• Develop and maintain knowledge of Altec products, customers, administrative and production processes
• Deal with operational issues such as chassis delivery schedules, order revisions, Final Assembly questions, invoicing, warranty issues and the like in a thorough, accurate and timely manner
• Monitor equipment orders, component availability, chassis delivery, final assembly delivery and cost control measures in order to meet objectives
• Review job costs, identify, and document opportunities for cost reductions;  Assist to increase margins on multi-year orders or repeat orders
• Demonstrate consistent progress towards proficiency in areas of training (defined by training objectives document)
• Attend classroom and online training sessions to enhance skills and build knowledge
• All other duties as assigned

 

Education, Experience, and Skills Required

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

• Bachelor’s Degree required.  Engineering or technical degree preferred
• Available for overnight travel more than 15% of the time required
• Associate must be proficient in math and with computers, specifically Microsoft software 
• Must be able to analyze problems & develop solutions
• Good communication skills are a must
• Candidate must be able to independently manage their time and tasks 
• Demonstrated proficiency in System & Process, Build & Product Knowledge, Customer, People Skills, and Foundational Skills or 6 months related experience.

 

Other Position Specifications

• Demonstrated record of responsibility
• Extremely detail oriented
• Customer Service Oriented
• Motivated, goal oriented and persistent
• Maintain Company confidentiality
• Must handle stress and deadlines well
• Participate in Continuous Improvement initiatives

 

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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