Technical Sales Associate

Location: Milton, Ontario
Opening ID: 20302
Job Family: Inside Sales
Date Posted: Jul 5, 2019

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Job Description

Why Join Altec?

Altec’s products and services can be seen in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. We are known for lifting products -- bucket trucks, cranes, and equipment used to help people access tough-to-reach places -- but the success starts with thousands of associates who come together to Reach Higher!

Join a company drawing on 90 years of experience, building on over 35 years in Canada. Bring your technical ability, desire to work within a value-driven team environment, dedication to customer service, and a passion for challenging problem-solving.

Basic Qualifications, Experience, and Skills Required

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

  • Four-year degree required; Engineering or technical preferred
  • The successful candidate is strong in problem-solving, with analytical and math skills
  • Available for overnight travel more than 15% of the time required
  • Associate must be proficient with computers, especially with Microsoft software

Be an advocate for the customer and serve as the liaison among the direct sales force, customers, and our factories.  "Own" an order from concept to delivery; manage the process from quoting, through ordering and invoicing, customer visits, and on to successful completion.

This position requires engagement:  in the technical aspects of an industry-leading product line, in the commercial detail of order award and execution, in the challenge of meeting business requirements, and in the interpersonal and communication strength that facilitates every step.  Associates handle multiple orders or projects at the same time, working within an innovative, positive, and team-oriented environment.

Major Responsibilities

  • Develop and maintain knowledge of Altec products, customers, administrative and production processes.
  • Serve customers by providing quotes, pricing, change orders, shipping and delivery information, credit terms, while also facilitating warranty issues and hosting factory tours and inspections.
  • Interact with customers in ways that add value to the experience.  Associates must occasionally entertain customer visits and ensure every customer has a positive experience.
  • Work with engineering and production to communicate customer needs and propose solutions Collaboration is key to reviewing orders, developing post-award documents, drawings, and coordinating post-build meetings.
  • Participate in events to continuously improve our company and our associates. 

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork

Competitive pay which rewards performance and comprehensive benefits

Altec Industries Ltd is an equal opportunity employer.  Altec welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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