Why Join Altec?
Able to work from any Altec location with preference for Pacific Time Zone
Your career path continues as a technical expert in a company that custom designs, manufactures, assembles, sells, and services products that are industry leaders, honoring our commitment to be there for the life of the equipment. You progress with on-going factory training and development within a company drawing on 90 years of experience. You supply hands-on technical ability, a desire to work within a value-driven team environment, a dedication to customer service, and a passion for challenging problem-solving.
Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. We are known for lifting products -- bucket trucks, cranes, and equipment used to help people access tough-to-reach places -- but the success starts with thousands of associates who come together to Reach Higher!
Basic Qualifications, Experience, and Skills Required
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
High school diploma or equivalent required; Associate’s Degree strongly preferred
In addition, four years of comparable Technical Support experience at another manufacturing operation (other than Altec) is required
Serve as the first point of contact in the understanding and resolving of product support issues. Associates interact with various teams including, but not limited to, Product Engineering, Quality, Manufacturing, Service, Technical Support, and customers to promptly resolve internal and external product support issues.
Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
Competitive pay which rewards performance
Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.