Desktop Systems Analyst

Location: Birmingham, Alabama
Opening ID: 19433
Job Family: Information Services
Date Posted: Mar 14, 2019

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Job Description

Why Join Altec?

If you're considering a career with Altec, Inc., there's never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That's why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that's why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

Responsibilities

Installs, maintains, repairs and troubleshoots computer hardware and software systems

MAJOR RESPONSIBILITIES:

  • Provides high level of service to customers on hardware and software packages
  • Apply new concepts, practices, technology, and procedures.
  • Installs computer hardware and software packages where needed
  • Provides user training to assist users with applications
  • Responsible for writing documentation to describe product corrections and operational procedures
  • Responsible for computer hardware/software quality control
  • Configures security settings or access permissions for groups or individuals.
  • Assists with basic installation of LAN and wireless networking equipment.
  • Assists with maintenance or standard repairs to networking components or equipment.
  • Remain highly adaptable
  • Willingness to work outside standard business hours to resolve issues or complete projects as needed
  • May direct the work of others
  • Other duties as assigned

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • Bachelors in related discipline strongly preferred, but consideration may be given to exceptional candidates with 6 years relevant work experience.
  • Minimum of 2 years experience in related field
  • Proven ability to learn and apply new and current concepts, practices, and procedures in this field
  • Ability to interpret instructions and guidelines on hardware and software
  • Ability to perform a wide variety of tasks
  • Ability to prioritize workload
  • Experience with Microsoft Office Suite and other office management applications required
  • A+ and Microsoft MCSA/MCSE certifications desired
  • Must employ experience and good judgment to plan and accomplish goals
  • Current valid driver’s license
  • Excellent organizational and  problem solving skills
  • Good written and oral communication skills
  • Must be able to work independently

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
          • Medical, Dental and Prescription Drug Program
          • Retirement 401(k) Program
          • Vacation and Holidays
          • Flexible Spending Accounts
          • Tuition Assistance Program
          • Employee Assistance and Mental Health/Substance Abuse Program
          • Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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