Field Service Supervisor

Location: Ashland, Ohio
Opening ID: 18452
Job Family: Supervisors
Date Posted: Sep 20, 2018

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Job Description

Why Join Altec?

As a supervisor, assume responsibility for developing the skills and knowledge of technicians who maintain and repair the Altec product line.  Enable the success of Technicians, while providing a safe, environmentally compliant work place for all. 

The field service network extends across the United States and Canada.  Manage your own territory and make critical decisions, with a support team of Altec resources!

  • Altec specializes in hydraulic utility equipment including aerial devices, digger derricks, cranes, telecom, and specialty equipment, supporting customers in over 100 countries throughout the world. 
  • Work for an industry leader that designs, tests, manufactures, assembles, sells, and services its own products.
  • Join a company with a history of continuous growth and a team focused culture which strongly embraces continuous improvement.

Education, Experience, and Skills

The job level is able to be adjusted at time of hire, if the candidate meets the qualifications for jobs of a more experienced level in the career path.

  • Four-year college degree OR
  • Min 2 years of supervisory experience at another manufacturing or service operation (other than Altec) required

In addition to one of the above,

  • Strong computer skills are required
  • Mechanical aptitude is required, with knowledge of hydraulic schematics helpful
  • Able to obtain a DOT card and a current valid Driver's License

Successful supervisors have a passion for customer service and for helping others.  This individual thrives in a fast-paced environment, where organization and flexibility are necessary skills.

Major Responsibilities

  • Enable continuous training for new and current technicians.
  • Ensure quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec’s values while achieving customer goals.
  • Have safety and environmental considerations and regulations figure prominently in mindset and practice.
  • Ensure efficient and effective work methods and scheduling.
  • Champion and implement process improvement.

Foster team spirit in concert with Altec Values to maintain a successful Service Group within the overall Altec organization.

Competitive pay which rewards performance

Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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