IT Infrastructure and Cloud Manager

Location: Burnsville, North Carolina
Opening ID: 31579
Job Family: Information Services
Date Posted: Jun 12, 2024


Job Description

Why Join Altec?

If you're considering a career with Altec, there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service — and that's why we're the ideal place for you to grow your career.

Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world. 



Responsible for leading teams in the design, implementation, administration, and management of an Enterprise multi-cloud environment (including private cloud)                         


  • Develop, implement, and maintain the company’s enterprise cloud infrastructure strategy
  • Lead teams responsible for operations and administration of IaaS and PaaS platforms
  • Collaborate with development teams for infrastructure provisioning
  • Coordinate and communicate with other IS groups such as security, support desk, application delivery, etc. to deliver value to the business through secure, reliable, high-performing systems.
  • Analyze and evaluate the performance and usage of the cloud infrastructure systems and provide reports and recommendations for improvement.
  • Responsible for managing infrastructure costs and budgets
  • Coordinate and plan with teams to ensure infrastructure is highly available and recoverable
  • Oversee data backup and recovery procedures for all systems.
  • Stay updated on the latest trends and developments with relevant infrastructure technologies; explore and recommend new opportunities and solutions for the company.
  • Participates in managing infrastructure supplier relationships


  • High School Diploma or GED required
  • Bachelor’s degree in related discipline strongly preferred, but consideration may be given to an exceptional candidate with 7 years of relevant experience.
  • At least 5 years relevant work experience designing, implementing, administrating, and managing cloud infrastructure at an enterprise scale
  • Proven experience in leading teams
  • Proven server administration experience with Windows or Linux Operation Systems


  • Familiar with automation and scripting technologies used with infrastructure technologies
  • Experience with monitoring tools such as AppDynamics, Dynatrace, Datadog, or similar technologies
  • Able to draw on research and experience to resolve complex problems
  • Ability to take ownership of issues and see them through to resolution


  • Excellent analytical, verbal and written skills required
  • Participate in continuous improvement events
  • Maintain company confidentiality
  • Interaction with teams helping with requirements and implementations
  • Write system and process documentation
  • Provide user support for Altec associates via phone, email and in person
  • Willingness to work outside standard business hours to resolves issues or complete special projects
  • Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
  • Remain highly adaptable
  • All other duties as assigned. 
  • Must be willing to travel as needed to perform job duties up to 25%

The job level may be modified upward based on the qualifications of the candidate


Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

  • Medical, Dental, Vision and Prescription Drug Program
  • Retirement 401(k) Traditional or Roth Program Options with Company Match
  • Vacation and Holidays
  • Parental Leave
  • Short Term and Long Term Disability Leave
  • Flexible Spending Accounts
  • Tuition Assistance Program
  • Employee Assistance and Mental Health/Substance Abuse Program
  • Life Insurance, Accidental Death and Dismemberment Insurance
  • Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
  • Additional Wellness Programs and Rewards Available

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.