2nd Shift Supervisor - FA

Location: Mt. Airy, North Carolina
Opening ID: 29742
Job Family: Supervisors
Date Posted: Sep 8, 2023


Job Description



Supervise associates and installation of Altec products and services, Focused on tactical execution of operational goals.



  • Lead and model Altec values
  • Promote a strong safety culture
  • Supervise the assigned area’s staffing, including overall headcount and vacation approvals
  • Communicate and enforce company policies and procedures consistently and accurately
  • Hold associates accountable for work quality and performance through regular feedback and annual performance reviews
  • Facilitate the disciplinary action process
  • Ensure associates complete training for successful execution of their job
  • Confirm associate time records and attendance
  • Facilitate and assist in problem solving and scheduling with associates and support teams to certify products/services meet quality standards and customer delivery schedules
  • Organize modifications and revisions to work
  • Schedule job assignments and production, including overtime when necessary
  • Interact with customers and suppliers as needed
  •  Maintain safety, quality, and delivery records within applicable business unit system
  • Coordinate with internal and external suppliers to support operations’ needs
  • Monitor and recommend repairs to location’s physical assets and equipment
  • Continually improve safety record by addressing both physical safety issues and associates safety compliance
  • Plan, participate and support continuous improvement activities
  • Monitor and maintain 5S programs for area of responsibility
  • All other duties as assigned



  • High School Diploma required
  • Bachelor’s Degree required, or
  • Four years industry related experience, or
  • One year Altec Group Lead (or internal equivalent) required
  • Problem solving and troubleshooting skills required
  • General PC skills required
  • Excellent communication skills required
  • Must be able to work with team members and work with minimal supervision
  • Current valid Driver’s License may be required
  • Ability to read and interpret required manuals, prints and schematics preferred



  • Participate in budgeting process
  • Justify capital expenditures
  • Expense Management



  • Demonstrated record of responsibility
  • Extremely detail oriented
  • Customer Service Oriented
  • Motivated, goal oriented and persistent
  • Maintain Company confidentiality
  • Must handle stress and deadlines well
  • Participate in Continuous Improvement Initiatives
  • Travel 0-25%


Responsibility for Safety:

  • Safety In everything we do


Responsibility to Prevent Errors:

  • Ensures appropriate reviews have been performed as needed for high quality


Mental Alertness:

  • Continuous attention to all job functions ensuring quality products


Communication with Others:

  • Requires outside and inside contacts to carry out company policy and programs; Improper handling will have considerable effect on operational results; Must often deal with matters requiring explanation, persuasion and obtaining of approvals


Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
          • Medical, Dental and Prescription Drug Program
          • Retirement 401(k) Program
          • Vacation and Holidays
          • Flexible Spending Accounts
          • Tuition Assistance Program
          • Employee Assistance and Mental Health/Substance Abuse Program
          • Life Insurance, Accidental Death and Dismemberment Insurance