Bilingual Business Operations Associate

Location: Birmingham, Alabama
Opening ID: 28483
Job Family: Administrative Support
Date Posted: Mar 10, 2023


Job Description

Why Join Altec?

Altec Worldwide, a division of Altec, is looking for a Bilingual Business Operations Associate in Birmingham, AL. This individual will serve as administrative support for Altec Worldwide Business Operations. Major responsibilities include the following:

  • Assist the Business Operations Manager with various aspects of business as it relates to Altec entities outside of the United States
  • Update Altec Worldwide Supplier records with different large customers overseas.
  • Support with Altec’s distributor initiatives
  • Coordinate Distributors and Customers Trainings; assist in identifying training topics
  • Support with translation needs for distributors training program, work with Altec Media and maintain records of translated Altec equipment manuals
  • Assist with filing insurance claims with insurance company and gather all necessary documentation
  • Update reports for insurance claims and shipping discrepancies
  • Prepare letters of authorization/certificates for Altec distributors and agents
  • Prepare training and service quotes/collection invoices for various customers and distributors
  • Make requested changes to contracts/agreement and keep electronic folders updated
  • Update Altec Worldwide dealer and other licenses on an annual basis
  • Review warranty claims reimbursements and maintain a log for accounting credit purposes
  • Review product notices, send notifications to corresponding customers/distributors
  • Organize and make changes to SharePoint/Teams document libraries
  • Process documentation to update Install Base records of Altec units overseas
  • Prepare and maintain records of purchase orders and documentation for local country certifications
  • All other duties as assigned


Please apply directly on our website


Education, Experience, and Skills Required

  • High School Diploma or GED required with three years administrative experience required
  • Bachelor’s Degree preferred and accepted in lieu of experience
  • Advanced Proficiency Level in English and Spanish required
  • Current valid Driver’s License
  • PC skills using spreadsheets, word processing and other office management applications required
  • Excellent written and verbal communication skills
  • Must be able to work with team members and work with minimal supervision


Since 1929, Altec has been a company committed to excellence, consistently raising the bar through innovative design, manufacture, integrated safety features, and a continued dedication to total customer satisfaction. Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. Altec Worldwide specializes in providing products and services on a global basis. Altec has more than 85 distributors globally with final assembly capabilities in more than 35 locations worldwide. We are known for lifting products -- bucket trucks, cranes, and equipment used to help people access tough-to-reach places -- but the success starts with thousands of associates who come together to Reach Higher!

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork


Competitive pay which rewards performance


Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance


Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.


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