Business Systems Analyst

Location: Birmingham, Alabama
Opening ID: 27389
Job Family: Information Services
Date Posted: Sep 22, 2022

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Job Description

Why Join Altec?

If you're considering a career with Altec, Inc., there's never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That's why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that's why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

Responsibilities

PURPOSE OF POSITION:

Altec is looking for a Business Systems Analyst - Sales and Marketing Systems to join our growing team in Birmingham, AL. This role will utilize business process knowledge to participate in the scoping, design and execution of new systems, system enhancements and system upgrades. This person will utilize communication skills, teamwork and empathy to excel in a cross functional environment. This person will need to be an organized self-starter, handle ambiguity and maintain/grow relationships to become the Altec functional expert of their systems to business users and the IS development team.

MAJOR RESPONSIBILITIES:

  • Participates in application implementations, enhancements, upgrades and functional testing
  • Resolves moderately complex issues within a suite of integrated applications without supervision
  • Understands business processes and related applications
  • Contributes to business process improvements and/or application implementations
  • Contributes to team planning and organization
  • Helps teams consistently meet deadlines
  • Works with minimal supervision, mentors others and may supervise others
  • Demonstrated ability to work effectively with other teams

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • High School Diploma or GED required
  • Bachelor’s degree in related discipline strongly preferred, but consideration may be given to an exceptional candidate with eight years relevant work experience
  • At least four years of relevant work experience required

OTHER POSITION SPECIFICATIONS:

  • Participates as part of an Agile scrum team to understand, design, test and implement system solutions to address business needs
  • Good analytical, verbal and written skills required to effectively translate and communicate system requirements to cross functional teams
  • Supports product owner in user story creation and refinement, ensuring requirements are scoped, understood and translated to the Agile team effectively
  • Supports product owner working with IS development team and Sales Operations/users to develop requirements, determine solutions and resolve problems
  • Supports business process creation, research and mapping of systems and tools
  • Acts as system subject matter expert, taking ownership in projects and validating system operation
  • Provide user support for Altec associates
  • Willingness to work outside standard business hours to resolves issues or complete special projects
  • Remain highly adaptable
  • Maintains company confidentiality
  • All other duties as assigned
  • Must be willing to travel as needed to perform job duties up to 25%

PREFERRED SKILLS:

  • Oracle EBS experience
  • Experience utilizing software development systems and tools (JIRA, Test Rail or related)
  • SQL experience

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
          • Medical, Dental and Prescription Drug Program
          • Retirement 401(k) Program
          • Vacation and Holidays
          • Flexible Spending Accounts
          • Tuition Assistance Program
          • Employee Assistance and Mental Health/Substance Abuse Program
          • Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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